Support

Universal-UniLink Purchasing Association's program benefits go far beyond the discounts. We're here to assist your business in other ways, too. We have Member Service Representatives who are your exclusive source for:

Product Sourcing

Not sure where to find that unusual item your customer requests? Is your current supplier temporarily out of stock on an item you need tomorrow? Not sure which Universal-UniLink Purchasing Association suppliers sell the piece of equipment you need to replace?

Your Universal-UniLink Purchasing Association Member Service Representative is trained to locate all of the above. If a Universal-UniLink Purchasing Association program supplier doesn't offer it, we'll point you quickly to someone who does.

Problem Resolution

Not sure you are receiving your Universal-UniLink Purchasing Association discount with a supplier? Having unresolved customer service issues with a Universal-UniLink Purchasing Association supplier? Need a price list for a Universal-UniLink Purchasing Association supplier?

We're here to resolve pricing and service issues with Universal-UniLink Purchasing Association suppliers. In fact, once a year you'll get a purchasing report from Universal-UniLink Purchasing Association so you can track your savings and check that you are receiving your Universal Purchasing Association discounts.

Program Suggestions

Have a favorite supplier who is not in the Universal-UniLink Purchasing Association program? Would you like to see new functions added to the Universal-UniLink Purchasing Association website? Need training on a specific business issue?

Universal-UniLink Purchasing Association is highly receptive to our Members and has the flexibility to make changes to the program as needs change. In fact, we are always asking our Members for feedback on ways to improve purchasing power through Universal-UniLink Purchasing Association.

Website

Universal-UniLink Purchasing Association Members have access to an interactive section of Universal-UniLink Purchasing Association Online where they can search our supplier database, download pricelists, view supplier specials, read industry-specific news articles, and much more.