recall readiness part 1

Universal Unilink | January 15, 2016

Recall Readiness 101:

Part two of a two part series: See part one here. What Went Wrong?  What Should You Do About It? Once the crisis stage of the recall has passed, it is always prudent to conduct a post-mortem to determine what went wrong, who, if anyone, was at fa...

Universal Unilink | January 1, 2016

Clayton Kendall Inc.

Dan Broudy, CEO of Clayton Kendall, has a system for every aspect of this family-owned business located in Monroeville PA. In fact, those systems hold the key to how a small startup can grow from six employees in 1999 to an award winning business of ...

recall readiness part 1

Universal Unilink |

Recall Readiness 101:

Part one of a two part series: Consider this scenario:  For the past five years, your distributorship has been running a high volume online store for Appleton Digital, a global media firm that happens to be your largest client.   Last month, your ...

market penetration

Universal Unilink |

Are You Servicing All Of Your Customers’ Needs?

It costs between 4 and 10 times more to acquire a new customer than it does to keep your current clients. Yet most distributors spend the majority of their time prospecting. At the 2015 Business Development Conference, BIC Graphic’s Eileen Lynch sh...

training is essential for industrial laundries

Universal Unilink |

Training is Essential

Our industry (as many others) finds itself facing more and more regulations each and every year. Whether they be for environmental reasons, labor related, or from state and local governments, you can guarantee there will be a cost associated with the...

vital update

Universal Unilink |

Vital Updates, January 2016

Welcome New Members Locatapis St Jerome, QC, CAN Stiac Laundry Service / Stiac, LLC Lakewood, NJ Welcome Back Member Strecker Brothers Uniform Rental Stoney Creek, ON, CAN Welcome New Suppliers Linen Finder Perry Ellis Incorporated RJ Schinner TRSA I...

the Universal Unilink tam wearing Mountville Mills Tshirts

Universal Unilink |

Make a plan and stick to it

We are well into 2016 and I hope you are putting all of your planning into action! If you have no plans, it’s high time you made some. Our interview with Dan Broudy of Clayton Kendall reveals just what can happen when you set up systems for success...

growing niche profits

Universal Unilink |

Get It and Grow

Have you made your resolutions for 2016? You may be determined to improve your health, beat personal bests as a weekend warrior in your sport of choice, or expand your horizons by acquiring a new skill– but don’t forget to add business goals to y...

Owner Joe Bozzo, left, and Andrew Laskaris, VP of Sales

Universal Unilink |

Premier Linen & Supply

The laundry industry is considered a mature market, so the launch of a new laundry is always newsworthy. When the owner’s methods are a bit unconventional, interest in the outcome is even greater. We are pleased to report that Premier Linen and Sup...